AI Now Associate Director Kate Brennan Testifies at the New York City Council Committee on Technology Hearing on the MyCity Portal

AI Now Institute – Publications(US) 1 Oct 2024 38

NYC's MyCity experience surfaces concrete harms from poorly governed public AI infrastructure—relevant as Australian agencies scope similar citizen-facing digital service platforms.

  • AI Now Institute testified against NYC's MyCity portal, citing corporate capture and citizen surveillance risks.
  • The case illustrates risks when public AI infrastructure embeds vendor data advantages and opaque governance.
  • Limited direct APS applicability, but the digital wallet and behavioural tracking scenario is a useful cautionary case study.
  • Monitor Agencies developing citizen-facing AI platforms or digital service portals may want to monitor how US jurisdictions respond to corporate capture and surveillance concerns in public infrastructure.
  • Consider Policy teams working on AI governance or digital service design could consider whether procurement and data-use terms for citizen-facing platforms adequately guard against analogous surveillance and vendor lock-in risks.

Implications are AI-generated. Starting points, not advice — see methodology for how they're framed.

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